All businesses use marketing to position their brand in the minds of their desired target audience in the best way possible. Effective marketing will ultimately lead to increased sales and brand recognition, however, there are many dangers in current business practices that can result in marketing failure that you may be overlooking.
That is why we have created a list detailing 10 of the most common issues businesses face today when executing their marketing tactics.
Lack of research
Research, and lots of it, is a must for any business before they can create an effective marketing strategy.
There is plenty to work out before you can even release your brand to the world, such as what channels you will use, who your target audience is, who your competitors are, etc.
These are only a few of the aspects you need to discover to create a successful marketing strategy, meaning conducting thorough research is a necessity, in as many forms as possible, and for as long as it takes until you have all the information you need for your brand.
- You don’t have a strategy
Even if you do undertake the right research, and work out who your target audience is, many businesses then do not use this information effectively and create a detailed marketing strategy.
It is imperative that all businesses manifest a marketing strategy if they are to understand how their daily marketing activities are contributing to the achievement of business goals.
Otherwise, you will have no idea what effect your marketing practices are having on your business and brand, and whether what you are currently doing is resonating with potential clients. This is a major reason for marketing failure.
You don’t understand your customers or their needs
Communicating with your customers and providing platforms for your audience to discuss issues or queries with your business is the easiest way to understand their needs.
Without regular communication, there is no hope of your business recognizing what is working, or not working for your brand.
Whether you use a chatbot on your website, actively use a discussion forum or even quickly respond to social comments, there are so many ways you can keep in touch with your audience and learn what they want to get out of your business.
There are always alternatives out there for your audience to convert to, so make sure you are meeting their needs and keeping up-to-date with your clients’ needs.
Marketing and sales departments are not aligned
A major issue faced by many businesses today is the lack of communication between marketing and sales teams.
Sales do not happen without marketing, meaning both departments should have an understanding of where their responsibilities lie, and how they can help each other to improve marketing practices and increase sales.
Both teams should be across all the buying stages and be aligned and have synonymous goals if they are to impact the business in a positive manner.
As well as working together, both sales and marketing departments need to ensure they are setting realistic goals based on the research they have conducted and the size of their target audience.
Realistic goals are a must, whether they be short or long-term. Unrealistic goals will only lead to demoralized employees and underperforming businesses.
Marketing teams should only focus on setting achievable goals that employees can be rewarded for accomplishing; for if they continue to miss targets, it is likely the business could fail.
You are using and promoting the wrong channels
Today, there are so many different channels available for businesses to market through, whether it be the many different social media options or website blogs and articles, just to name a few.
It is up to your business to discover, through effective research, which channels resonate the best with your target audience, whether they prefer to get their information online or in person.
Without understanding where your audience receives most of their information on your brand, your business is likely to miss out on many potential leads and future sales.
You are lacking patience
The majority of marketing strategies do not yield results overnight, or within a week for that matter.
Many take months, or sometimes years, to generate actionable results that can be used to determine the success or failure of your current marketing campaigns.
A large number of businesses tend to give up on their current practices long before they have been able to have a real effect on the market.
Don’t make the same mistake with your campaigns; give them time to reach your audience and leave an imprint of your brand on them rather than scraping “underperforming” strategies before they get started.
You are targeting the wrong audience
Even if you are being patient and utilizing the right channels, you still could be targeting the wrong audience.
This all comes back to the research you have conducted regarding your target market, what they need and how they want to be informed of it.
Your brand could be amazing for some people, but they might not be hearing about it because you are targeting the wrong clients, therefore you must be sure your research is as accurate as possible and that you’re appealing to the right people.
Your product or service does not deliver on what was promised
Another factor to marketing failure is that we see with businesses is the gap between what they say their brand can do and what it actually does.
The aim of businesses is to retain customers and generate positive word-of-mouth. But if their brand is not delivering on the promises made in their marketing practices and campaigns, customers will look for an alternative product.
This is why communication with customers is a necessity, listening to their concerns and making adjustments accordingly to retain them in the future.
Your brand is not easily accessible
Even with a great product and excellent marketing practices, if your product is not readily available to customers then they are unlikely to purchase it.
Whether it be due to complicated online purchasing procedures, limited delivery options or the lack of physical stores and support services, there are many reasons why your audience may choose to go to a competitor with simpler purchasing processes.
There are many reasons as to why a business could be failing, but we are trying to make sure that it is not because of your marketing activities.
Take note of the issues discussed here today and ensure that your business is employing the best marketing practices possible.